Privacy Policy

YOUR PRIVACY IS IMPORTANT TO US

We are committed to protecting our visitor’s privacy.  We understand that you may have questions about how our website collects and use the information that you provide to us. This Website Privacy Policy (this “Privacy Policy”) describes our practices regarding information received about you during visits to the Site (defined below).

Please also review the Terms of Use.  The Terms of Use govern your use of the Site.  By using the Site, you agree to this Privacy Policy and the Terms of Use.  You also agree to our collection, use, disclosure, and storage of your information as described in this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not provide us with any Personal Information and do not use this Site.

“Site” means and includes www.elevate.com and any and all interactive features, content, downloads, mobile applications, and other electronic services maintained by Elevate.  Elevate and all of its subsidiaries and affiliates are hereby referred to as “we,” “us,” or “our.”

What types of personal information do we collect through our Site?

“Personal information” is data that can be used to uniquely identify or contact a single person.  Personal information does not include aggregated or deidentified data that cannot be reasonably associated with or linked to a single person.  Personal information we collect may include:

  • Your name.
  • Your e-mail address.
  • Information about your debts, assets, income, and financial goals.
  • IP address.
  • Username.
  • Password.

We will not sell, share, or otherwise distribute your personal information to third parties, unless clearly disclosed within this Privacy Policy.  When we need to collect personal information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information that we need.  For example, if you are interested in getting more information from our Site, we will ask you to provide your email address. 

“Non-personal Information” includes aggregated or deidentified data that cannot be reasonably associated with or linked to a single person and that we do not attempt to associate or link to a single person.  Non-personal Information collected by the Site or by our service providers may include:

  • Your IP address.
  • Your device functionality such as browser, operating system, hardware, and mobile network information.
  • Your device location.
  • Your device characteristics.
  • Other device data, such as the time of day, date, length of your visit(s), frequency of your visits, and patterns of use among other information.
  • Domain name you use to access the Internet and other information obtained from web page headers (i.e., type of device and type and version of web browser).
  • Internet address from which you linked to the Site.
  • Information contained in or relating to any communication that you send to us or sent through the Site, such as the content of the communication and metadata associated with it. 

How do we use information we collect?

We and our service providers may use your personal information that is covered by this Privacy Policy:

  • To provide you with content from our Site.
  • To provide you with marketing on behalf of us to let you know about new products, services, and upcoming events released by us or third parties. 
  • To prevent fraud.
  • To create and provide access to your account.
  • To customize your experience on the Site.
  • To improve the Site, our marketing, and our Site offerings.
  • For our internal business purposes.
  • For other purposes that are disclosed at the time you provide your information or as otherwise covered in this Privacy Policy.
  • To the extent necessary to enforce the Terms of Use. 

What about Cookies?

Cookies are small pieces of data sent from a website and stored on a user's web browser. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user's previous activity. Cookies let you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

Like virtually all websites, our Site use certain types of cookies. The cookies help us identify visitors who return to our Site, tell us how many users visited our site, the pages that were accessed, and whether there were any technical problems in loading pages or navigating through our Site. Cookies help us we learn what parts of our Site are the most interesting or valuable to our visitors. They also let us identify technical problems with our Site.

You can disable the use of cookies by websites, including ours, by turning off the cookie function on your browser.

What information do we share with others?

We may share personal information with our service providers, such as data processors and companies that help us market products and services to you. When permitted or required by law, we may share personal information with other third parties for purposes including responses to legal process.  We reserve the right to transfer any personal information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.

How is information collected on the Site protected?

We take commercially reasonable efforts to safeguard your personal information according to established security standards and procedures.  

No data transmission over the Internet, mobile networks, wireless networks, or electronic storage of information can be 100% secure.

Opt-out of emails.

If you no longer want to receive emails from us, please follow the option to unsubscribe included at the bottom of our emails.

Online Tracking.

Do Not Track is a web browser setting that requests websites and applications to disable their tracking of an individual user. Our site responds to Do Not Track settings in your browser.

Do we collect information about children?

Our Site is not directed to children under the age of 13.  We do not knowingly collect, maintain, or use personal information from our Site about children under the age 18. We request that persons under the age of 18 years old or unable to form legally binding contracts not use the Site. If a child whom we know to be under the age of 18 sends personal information to us online, we will take steps to delete the personal information as soon as possible.

Social media.

If you interact with us on social media and to understand your choices, please review the privacy options and settings on those platforms.

Changes to our Privacy Policy.

We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. In the event this Privacy Policy should materially change, we will generally notify our users by posting a notice of such change on our Site. Your continued use of any of the Site following the posting of changes to our Privacy Policy means you accept those changes.

Contact us.

For questions about our Privacy Policy, please contact us at:

Privacy Support E-Mail:   Privacy@elevate.com

Postal Address:                Elevate

                                         Attn: Privacy

                                 4150 International Plaza, Suite 300

                                         Fort Worth, Texas 76109

 

Effective Date: February 26, 2021 – Version 1.0.

California Residents: You may be provided with additional rights regarding the use of your personal information. To learn more about those rights, you can head to the California Privacy Policy.

 

COOKIE POLICY

Last Updated: February 26, 2021

 

INFORMATION ABOUT OUR USE OF COOKIES

Our website, www.elevate.com (“Website”), uses cookies to distinguish you from other users of our Website. This helps us to provide you with a better experience when you browse our Website and also allows us to improve our Website. A cookie is a small file of letters and numbers that we store on your browser or device if you agree. This cookie is a unique identifier or information cache which is used to remember your previous activity on our Website.

You can change your preferences by changing your cookie usage settings. See Manage Cookies below for further instructions.

 

We use the following cookies:

STRICTLY NECESSARY COOKIES

These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you browse our Website and access the links posted on our Website.

ANALYTICAL/PERFORMANCE COOKIES

They allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily.

FUNCTIONALITY COOKIES

These are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name and remember your preferences - for example, your choice of region.

TARGETING COOKIES

These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to optimize the content for website users.  We may also share this information with third parties.

MANAGE COOKIES

You can manage which cookies you would like the Website to store on your device by updating your browser settings at any time. Each browser allows you to restrict or block cookies in different ways.

Most web browsers have options that allow you to choose what cookies can be placed on your device, and to delete or disable cookies. Note that setting a browser to reject or block cookies may affect and limit your experience when using our Website or may prevent you from enjoying the full functionality of the Website.

To find out more about managing cookies or how to see what cookies have been set on any of the browser types listed below visit www.allaboutcookies.org/

Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer

Opera

Apple Safari

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

Please note that we are not responsible and cannot be held liable for the content of external websites.

 

FIRST- AND THIRD-PARTY COOKIES

A first party cookie is one which is set through our Website by us, and a third-party cookie is one set through our Website by a third party.

Please note that third parties may use cookies on our Website (including, for example, providers of external services like web traffic analysis services). These cookies are likely to be analytical/performance cookies or targeting cookies.

Below is a list of the third parties whose cookies may be set through our Sites: 

Google

Facebook

Bing

Yahoo

We do not control, manage or accept any liability for the installation of cookies by third parties. If you require further information about these, you should consult the relevant third party’s cookie policy.

 

DURATION

All first party cookies have a duration of 1 year. All third-party cookies will expire in accordance with the relevant third party’s cookie policy - please consult their cookie policy for further information.

 

MORE INFORMATION ABOUT COOKIES

For more information about cookies, please visit https://www.allaboutcookies.org/.

 

AMENDMENTS TO THIS COOKIE POLICY

We may amend this Cookie Policy at any time without notice. Any changes to our Cookie Policy will be posted on this page. Please revisit this page from time to time to review any amendments or revisions.  Your continued use of www.elevate.com equates to your consent to this policy and its contents.

We use cookies to enhance your experience. [More info].  California residents, view our Privacy Policy for more on what we collect.